nottingham financial resilience partnership preventing or tackling financial difficulty in nottingham

Working together to improve the financial lives of people & communities in Nottingham

Our Journey


Welcome to our journey towards Nottingham city being a place where its residents are financially resilient. Here's how we have grown and developed over the years:

Prior to the Partnership being formed, following discussions between a specialist in this field (Emma Bates) and Bestwood Advice Centre, the work began in the Bestwood ward with a ‘Sorting out Money’ stakeholder event in October 2014 aimed at identifying community needs and priorities while raising awareness of local services. This led to the establishment of the Bestwood Financial Resilience Group, which ran for a few years.

Building on this, as further funding became available, work was able to take place in several other wards.  Similar events were held to the initial Bestwood one, approx. a year later, for St Ann’s and Sneinton area stakeholders, Clifton and the Meadows area stakeholders and Aspley stakeholders.  And in 2017 an event was held for Bulwell.  In some instances these also led to the formation of ongoing stakeholder groups to action identified priority issues, though ultimately unfortunately, there was not the capacity to continue any of these on a long term basis.


Recognising the need for a broader strategy, Emma Bates convened an invited city-wide ‘Financial Inclusion Planning for Nottingham’ meeting to assess interest in a city-wide approach. This meeting brought together key stakeholders to discuss and propose a comprehensive city-wide financial resilience plan and partnership. Agreement was secured from all.

To drive the mission forward and to secure funding for the next stage, a Financial Resilience Core Group was established, comprising: originally of:

  • Emma Bates (Financial Inclusion Support)
  • Debbie Webster (Advice Nottingham)
  • Shaun French (University of Nottingham)
  • Ella Ferris (Nottingham Credit Union)
  • Michael Rowley (Nottingham City Council)

This core group began the work of planning for the formation of a city wide Partnership and a launch conference in April 2016, for which funding was secured.  Emma Bates produced a plan/ strategy document on behalf of the group for the launch conference.


Also during 2015, Emma Bates undertook work to produce both financial capability (adults) and financial education (schools) scoping reports for the city, with follow up meetings for those involved in delivery.


A day conference ‘Improving People’s Financial Resilience in Nottingham’ was held in April 2016, organised by the Core Group. The draft Financial Resilience Plan for Nottingham was launched there.  Over 100 representatives from the voluntary sector, the statutory sector and the financial services sector attended. The conference was opened by the Councillor Chapman, Deputy Leader NCC.

The inaugural meeting of Nottingham Financial Resilience Partnership group was held in September 2016 made up of senior representatives of key agencies across sectors, to facilitate implementation of a Financial Resilience Plan.  The Partnership met regularly, overseen by the core group of the time.


In 2018 a formal Constitution was adopted and bank account opened.

All work so far had only been possible on an ad-hoc basis when occasional funding was available, significantly limiting what could be done.  So in 2018 a five-year bid was submitted to the ‘National Lottery Community Fund for Partnerships’.  The outcome of our successful bid was finally announced in Spring 2020 meaning the Partnership would have a consistent funded role, for the first time, from May 2020 on a part-time basis.  This lead role then became full-time from December 2021, from additional funding sources.

Nottingham Financial Resilience Partnership gained its Charitable Incorporated Organisation (‘Association Model’) status in 2022 and a Trustee group established.  However, it remains a multi-sector partnership.


During this 2016-2020 stage, we continued to work to build commitment to financial resilience work in the city across partners.  Despite limited resourcing in this period, we nevertheless still undertook some significant pieces of work including, banking summits, community money hub project, a high profile visit resulting in national press, the publication of a qualitative community research.  In 2020, we held a successful online conference ‘Tackling the impact on people’s financial well-being in Nottingham, of COVID 19’, with visiting speakers, workshops and around 80 participants.


Our journey has been to establish an effective, independent, multi-sector Nottingham Financial Resilience Partnership that listens to the issues of local people and is informed by information and data.  See our ‘Key Principles’.

The long-entrenched level of need in the city means the need for partners to work together effectively is significant. We are committed to pursuing this goal and to continue to work toward a more financially secure future for all residents of Nottingham.

We hope you will join us in this.


Timeline of the Partnership

The work first began in Bestwood ward, with a ‘Sorting out Money’ event to identify needs and priorities and raise awareness of local services. Led to action plan agreed and establishment of Bestwood Financial Resilience group.

‘Sorting out Money’ events to identify needs and priorities, and raise awareness of local services organized in three other areas of high need: St Ann’s & Sneinton (October); Clifton & Meadows (November); Aspley (November). Led to neighbourhood financial resilience workers groups in Aspley and St Ann’s & Sneinton, and work to develop local action plans.

A day long city-wide ‘Improving People’s Financial Resilience in Nottingham’ event held at St Nic’s Church, organised by the Core Group. The Draft Financial Resilience Plan for Nottingham drafted by Emma Bates. The day-long event was attended by more than 100 representatives from the voluntary sector, the statutory sector and the financial services sector. The conference was opened by the Councillor Chapman, Deputy Leader NCC.

The Nottingham Financial Resilience Partnership group was established in September 2016 made up of senior representatives of key agencies to facilitate implementation of the Draft Financial Resilience Plan. The Steering Group meets on a regular quarterly basis.

‘Sorting out Money’ event held in Bulwell to identify needs and priorities and raise awareness of local services.

Nottingham Financial Resilience Partnership organizes the first Banking Summit. The summit was held with local representatives of Barclays, Lloyds, Santander, Co-op, Halifax, HSBC, and was hosted by Nottingham City Council and chaired by Councillor Craham Councillor, Deputy Leader.

Second Banking Summit with representatives of Yorkshire Bank, Barclays Bank, the DWP, and Nottingham Financial Resilience Partnership members. Hosted again by Nottingham City Council.

Third Banking Summit hosted by Yorkshire Bank with representatives from Barclays, NatWest, Santander, DWP and Nottingham Financial Resilience Partnership members.

Publication of Helping Prevent and Improve Money Problems: Residents Perspectives in Nottingham Neighbourhoods by Emma Bates, Financial Inclusion Support, on behalf of the Nottingham Financial Resilience Partnership.

Full Constitution adopted in this year, developed from the group’s original Terms of Reference.

Nottingham Financial Resilience Partnership’s own bank account opened. Allows us to now apply for funds in our own name.

Start of money Hub work with residence.

Michael Sheen, as part of his work on the End High Cost Credit Alliance, together with the Mirror for their Fair Credit For All campaign, visited Nottingham on the 10 May 2019, hosted by Nottingham Financial Resilience Partnership and Experian, so see the work and services. This also resulted in a double page spread about our work in the Mirror.

Launch of Aspley Money Hub group (local resident’s group) – 10 May 2019.

‘Tackling the impact on people’s financial well-being in Nottingham, of COVID 19’, held 18 September 2020, with around 80 participants. Report produced and press release.

Follow up event held 9 December 2020, following up on commitments made.

Clifton Money Hub training delivered with further development planned for 2021.

Finalisation of application to become a Charitable Incorporated Organisation.

Gaind CIO status (registered) CHARITABLE INCORPORATED ORGANISATION.

Nottingham Financial Resilience Partnership

Nottingham Financial Resilience Partnership is the partnership of key services and organisations in the city with a specific role in either preventing or tackling financial difficulty.

We are from every sector. Our work includes issues of debt, income, access to banking, credit, saving, financial education and financial capability, food banks. We also we work with work alongside others on affordable warmth. Alongside our core Partnership, we also run a number of topic groups.

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